application errors

[jscar]

When my scheduled run of batch wizard ran last night it generated an application error

cse90.exe - application error
The exception unknown software error (0x0eedfade) occurred in the application at location 0x77ebef7

Does this give any clues as to where to start looking for the cause?

Thanks

Julian

[Albert Wiersch]

Hello,

Sorry, that doesn't help. Can you reproduce the problem?

It may be the shutdown issue that I have been trying to track down but may not have not been completely successful with finding and fixing it. Version 10 may be more stable in that regard and I suggest upgrading to that, especially since no more v9.0x versions will be released.

If you can reproduce this problem in v10 and tell me how I can as well, then I should be able to fix it in the next v10 update.

[jscar]

Hi

I have upgraded to the v10 beta (v9.99.4.0) and those particular errors have gone. However, I cam in this morning to find that it hadn't run correctly on Wed morning and there was an Application hang entry in the event viewer.

Hanging application cse100.exe, version 9.99.4.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000

I guess this isn't going to tell you much either. For info, batch wizard ran OK this morning (I have it scheduled to run every morning at 3am) but the application hadn't shut itself down.

It all seems very slow to respond and I'm regularly seeing CPU usage at 60-80% when validating and have seen it up to 98%. It's on a virtual server with 2.6Ghz processer and 1Gb RAM. I plan to up the RAM but can't at the moment. Is the server spec adequate?

[Albert Wiersch]

It all seems very slow to respond and I'm regularly seeing CPU usage at 60-80% when validating and have seen it up to 98%. It's on a virtual server with 2.6Ghz processer and 1Gb RAM. I plan to up the RAM but can't at the moment. Is the server spec adequate?

Hello,

I'm sorry for the trouble.

It's hard to say whether 1GB is adequate. It depends on the OS being used (Vista probably uses the most), the other apps and services that are running, and how big your Batch Wizard job is. If it's a "big" job then it may not be adequate. You could check the memory usage in Task Manager and see if the system could use more memory.

[jscar]

Sure, I understand it's impossible to second guess what else is going on

I've just run batch wizard manually and cse mem usage is gradually rising (currently at 100Mb). I guess for larger jobs that will just keep on climbing and if it gets to a situation where it's taking too much it'll slow to a crawl which is what I might be seeing at other times (now it's at 118 Mb and still rising. Approx 75% through job and 56% through links). Now up to 130Mb (83%, 61%)

There's not a huge amount of other stuff on the server but it does have a dev CMS copy and SQL server 2005.

Now at 140Mb (91%, 73%)

Finished job successfully at 144Mb. If I try to close the programme I get a 'not responding' dialogue. Wait 30 seconds and it closes fine.

For info, it's Win 2003 server - is that OK?

[Albert Wiersch]

Finished job successfully at 144Mb. If I try to close the programme I get a 'not responding' dialogue. Wait 30 seconds and it closes fine.

For info, it's Win 2003 server - is that OK?

I'm not sure why it's not responding... but it could be busy doing something, though I'm not sure what it might be doing for it to be unresponsive for any significant amount of time. I could research this issue further if you could tell me how I could reproduce it, but if it is happening on a Batch Wizard job, then it might be difficult or time consuming to try to reproduce here... also, I would recommend using the latest version and not a BETA, which I think you may be using.

As for Windows 2003 server, that shouldn't be a problem.