Program crash on accessing File Menu

For TopStyle bug reports.

Moderator: TopStyle Support

Program crash on accessing File Menu

Postby mikepax » Sun Dec 16, 2012 5:47 pm

TopStyle 5.0.0.86 - Win7 Pro/64 bit

Program crashes sometimes when accessing the File Menu.

I can't replicate this to order but it happens regularly.

This problem was in the previous version, maybe before that as well.
mikepax
Rank 0 - Newcomer
Rank 0 - Newcomer
 
Posts: 3
Joined: Sun Dec 16, 2012 5:07 pm

Re: Program crash on accessing File Menu

Postby TopStyle Support » Mon Dec 17, 2012 2:42 am

What crash? Please be as specific as possible. Thanks!
User avatar
TopStyle Support
Rank VI - Professional
Rank VI - Professional
 
Posts: 470
Joined: Sat Jun 13, 2009 12:38 pm

Re: Program crash on accessing File Menu

Postby mikepax » Mon Dec 17, 2012 2:59 am

The screen greys out with spinning cursor, the only way out is ctl+alt+del.

Could this be something to do with the mouseover on the File/Edit top menu?

I will try and be more specific as to what causes it to occur.
mikepax
Rank 0 - Newcomer
Rank 0 - Newcomer
 
Posts: 3
Joined: Sun Dec 16, 2012 5:07 pm

Re: Program crash on accessing File Menu

Postby TopStyle Support » Mon Dec 17, 2012 8:12 am

Are you running Internet Explorer in the output/preview panel? If yes, then you might want to consider switching this to Chrome.
User avatar
TopStyle Support
Rank VI - Professional
Rank VI - Professional
 
Posts: 470
Joined: Sat Jun 13, 2009 12:38 pm

Re: Program crash on accessing File Menu

Postby mikepax » Mon Dec 17, 2012 8:51 am

I do run chrome mainly, but IE sometimes. I'm not sure which has been running when this happens. I'll check next time.
mikepax
Rank 0 - Newcomer
Rank 0 - Newcomer
 
Posts: 3
Joined: Sun Dec 16, 2012 5:07 pm

Re: Program crash on accessing File Menu

Postby JoeB » Mon Feb 04, 2013 5:17 pm

BUMP ---- Can you fix this bug please .... !
JoeB
Rank II - Novice
Rank II - Novice
 
Posts: 28
Joined: Wed Nov 21, 2012 5:14 pm

Re: Program crash on accessing File Menu

Postby TopStyle Support » Tue Feb 05, 2013 4:42 am

JoeB wrote:Can you fix this bug please


I would love to fix this, but so far I haven't found consistent, reproducible steps. If you have any, then I would love to hear about them. Thanks!
User avatar
TopStyle Support
Rank VI - Professional
Rank VI - Professional
 
Posts: 470
Joined: Sat Jun 13, 2009 12:38 pm


Return to TopStyle Bug Reports

Who is online

Users browsing this forum: No registered users and 1 guest