TopStyle 5.0 Freezes - (Not Responding)

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TopStyle 5.0 Freezes - (Not Responding)

Postby __jb » Thu Feb 14, 2013 4:23 pm

Upgraded from TopStyle 4 to TopStyle 5.0... First thing I noticed was TopStyle freezes while working on my main web site... (Not Responding) shows up in the TopStyle title bar... I can not type in any characters... If I press an arrow key, the screen seems to get a white overlay...

It takes 20 to 30 seconds for things to "sync" up and then I can type again... Then I get the freeze again... or maybe not... I can't tell exactly what causes the freeze... TopStyle 4.0 NEVER did this... same exact page...

I changed the preview screen to Chrome as you suggested in another bug-report thread here on the forum... I don't use Chrome, but the preview still seems to work... apparently TopStyle contains some sort of Chrome in it? Anyway it did not stop my freezing problem.

The page I mostly work on has 2,300 lines of HTML in it... Large, but the same size that I used successfully on TopStyle 4.0 for years... I am currently using TopStyle 5.0 version 93 (Registered) and continue to have trouble... freezing...

If I had to guess, I would say that TopStyle is now trying to cache some version of my HTML page... or maybe it is searching for some kind of info... The single line of HTML tags below the main window seems new to me... Maybe TopStyle is continually parsing the text to complete this line of tags... What is this line of tags called? Can I turn it off?

My System Info:
Intel Core I7 960
6gb Memory
128gb SSD for system
Windows 7 sp1
TopStyle 5.0.0.93

-john
__jb
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Re: TopStyle 5.0 Freezes - (Not Responding)

Postby TopStyle Support » Fri Feb 15, 2013 2:06 am

Hi John,

Here are a few things you can try:
1. Turn OFF the Output/Preview Panel (View > Panels > Output Panel)
2. Turn OFF the HTML Structure Panel (View > Show HTML Structure Panel)

Can you send me your HTML document, please? I would love to reproduce and fix this.

support AT topstyle4 DOT com

Thanks!
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Re: TopStyle 5.0 Freezes - (Not Responding)

Postby __jb » Sat Feb 16, 2013 11:26 pm

Thanks for the quick reply... Turning off "Show HTML Structure Panel" did the trick... I noticed that the string of HTML tags in the Structure Panel occasionally exceeds the length of the screen...

I had already turned off the Output panel, but that did not help... After I turned off the HTML Structure Panel, I turned the Output Panel back on and it did not freeze. It worked fine.

After working for a while with the Output Panel turned back on, I turned the HTML Structure Panel back on again... Instead of constantly trying to refresh the HTML tags, TopStyle displayed a small "Refresh" image at the front of the line/panel where the HTML tags normally displayed... First time I noticed that... Pressing the "Refresh" image regenerated the HTML tag structure... After a while, it got corrupted again and the "Refresh" image stopped appearing... Then it started freezing again... Then the (Not Responding) popped back up again...

Seems like it might be an array or linked list that doesn't have enough room for the quantity of tags that form the structure... I dunno... That would be my guess for a place to look...

It might be nice to have an "Only populate HTML Structure when the 'Refresh' image is pressed" option... People probably wouldn't look at the structure while they are building pages... When they want to see it, they can press the button... I can see why it would be a cool feature... Something like checking your curly brace blocks in C++...

Thanks for the help...
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Re: TopStyle 5.0 Freezes - (Not Responding)

Postby TopStyle Support » Mon Feb 18, 2013 5:41 am

Hi John,

Can you send me your HTML document, please? I would love to reproduce and fix this.

support AT topstyle4 DOT com

Thanks!
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