Unable to purchase CSE

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Unable to purchase CSE

Postby cdwz » Tue Sep 06, 2011 10:22 am

Hi,

My office has been trying to buy the Professional version of CSE validator, but the "Buy Professional" button on the "Buy" page won't work.

Any ideas?
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Re: Unable to purchase CSE

Postby Albert Wiersch » Tue Sep 06, 2011 10:44 am

cdwz wrote:Hi,

My office has been trying to buy the Professional version of CSE validator, but the "Buy Professional" button on the "Buy" page won't work.

Any ideas?


That's strange. It works over here. Can you access this link?
https://htmlvalidator.plimus.com/jsp/bu ... Id=1680207

What browser are you using? IE 9 seems to pull up the secure buying pages very slowly compared to other browsers like Firefox.
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Re: Unable to purchase CSE

Postby cdwz » Wed Sep 07, 2011 9:44 am

Nope I can't.

Server not found

Firefox can't find the server at htmlvalidator.plimus.com.
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Re: Unable to purchase CSE

Postby Albert Wiersch » Wed Sep 07, 2011 9:58 am

cdwz wrote:Nope I can't.


I'm sorry for the trouble. That is indeed strange but could be a network issue (hopefully temporary). Can anyone else check this URL and let me know if it works or not?
https://htmlvalidator.plimus.com/jsp/bu ... Id=1680207

Here is another buy link to try:
http://store.eSellerate.net/s.asp?s=STR ... 3886190400

If you have the trial version installed, you should also be able to order from within the program.

I hope this helps.
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Re: Unable to purchase CSE

Postby MikeGale » Wed Sep 07, 2011 5:31 pm

I just tried both links.

From here both work. (And get the currency guess right too!)
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Re: Unable to purchase CSE

Postby cdwz » Thu Sep 08, 2011 8:20 am

Albert Wiersch wrote:Here is another buy link to try:
http://store.eSellerate.net/s.asp?s=STR ... 3886190400

If you have the trial version installed, you should also be able to order from within the program.

I hope this helps.


That second link seems to work. I don't have a trial version installed, but I have version 8 (full version) installed. But I suppose installing the trial for 10 first wouldn't be difficult.
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Re: Unable to purchase CSE

Postby Albert Wiersch » Thu Sep 08, 2011 8:41 am

cdwz wrote:That second link seems to work. I don't have a trial version installed, but I have version 8 (full version) installed. But I suppose installing the trial for 10 first wouldn't be difficult.


If you have the v8 trial installed, then you should still be able to order from within the program. It still counts as an order for the latest version... but if the second link works (eSellerate.net), then that may be the easiest way to buy.

Thank you.
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Re: Unable to purchase CSE

Postby cdwz » Thu Sep 08, 2011 9:19 am

Hey Albert, our purchasing agent just told me that sometimes our gov't credit card gets blocked/declined when ordering software (something on our end, not yours). If this happens, is there any way to do a phone order?

Thanks!
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Re: Unable to purchase CSE

Postby Albert Wiersch » Thu Sep 08, 2011 10:02 am

cdwz wrote:Hey Albert, our purchasing agent just told me that sometimes our gov't credit card gets blocked/declined when ordering software (something on our end, not yours). If this happens, is there any way to do a phone order?

Thanks!


We use a couple of resellers to sell CSE HTML Validator, and I know that our main one has a payment option where you can phone-in your CC #. This is done by ordering online but by choosing that as the payment option so you don't actually enter any payment information online & instead call it in. I'm not sure if that will help though because the same company would be processing the charge.

You can also buy it from a reseller listed at the bottom of this page:
http://www.htmlvalidator.com/htmlval/or ... ailed.html

A reseller like SHI International Corporation or Softchoice should definitely be able to get the order through, though it may cost more.

I hope this helps.
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Re: Unable to purchase CSE

Postby cdwz » Thu Sep 08, 2011 10:09 am

Awesome, thanks!
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Re: Unable to purchase CSE

Postby cdwz » Mon Sep 12, 2011 8:57 am

For some reason, we still haven't been able to purchase this, and I'm not sure why. I think it has to do with getting certain vendors authorized, and in this case "AI Internet Solutions" got the authorization, so the resellers are getting rejected by our acquisition people (and being gov't, it's hard to get them to approve new vendors).

I did some searching and noticed CSE available on Amazon. They're already on our approved list, but I'm worried about getting the correct version of CSE. Is there any way to tell whether they're selling the latest version or not?

Thanks, and sorry for the headache!
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Re: Unable to purchase CSE

Postby Albert Wiersch » Mon Sep 12, 2011 9:04 am

cdwz wrote:For some reason, we still haven't been able to purchase this, and I'm not sure why. I think it has to do with getting certain vendors authorized, and in this case "AI Internet Solutions" got the authorization, so the resellers are getting rejected by our acquisition people (and being gov't, it's hard to get them to approve new vendors).

I did some searching and noticed CSE available on Amazon. They're already on our approved list, but I'm worried about getting the correct version of CSE. Is there any way to tell whether they're selling the latest version or not?

Thanks, and sorry for the headache!


Yes, that's strange that you are having such difficulty. We sell to other gov't agencies and they seem to be able to purchase with few or no issues.

As for the version on Amazon, you'll get a license for the latest version even if you don't get the latest version on disc, so you can download the latest from our site.

Also, I suspect that the resellers like SHI International Corporation and Softchoice may also be on your authorized list, so you may want to check that.
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Re: Unable to purchase CSE

Postby cdwz » Thu Sep 22, 2011 7:59 am

My copy arrived today!

Now I just have to get someone with admin privileges to install it.
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