message saying trial expired but product is registered

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message saying trial expired but product is registered

Postby jscar » Fri Oct 21, 2011 3:10 am

Hi

we're using html validator 10.02. We run it nightly on our site and a couple of days ago the report just said that the trial version had expired. I put in our registration details OK and it's showing our name, PIN and key in the registration info but last night we still got the same message in the reports.

Hope you can help

Julian
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Re: message saying trial expired but product is registered

Postby Albert Wiersch » Fri Oct 21, 2011 7:18 am

Hi Julian,

When you run it at night, are you running it under the same user account that you entered your registration information in? That could be the problem.

Try launching it using the same user account and then register it. This may also help as another solution (store the registration information in HKEY_USERS):
http://www.htmlvalidator.com/htmlval/ht ... #q20010124
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Re: message saying trial expired but product is registered

Postby jscar » Mon Oct 31, 2011 9:34 am

Hi Albert
I run it from a scheduled vbscript. I recently changed the scheduled task to run under nt authority/system account to overcome some problems with the scheduled task running. Have just run it under a user account and it seems to run OK. Thanks for the heads up.

Julian
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