New licenses for CSE HTML Validator Standard automatically include basic support and 60 days of free major upgrades.
New licenses for CSE HTML Validator Professional automatically include basic support and one year of free major upgrades.
Standard and professional edition licenses, however, do not come with priority support unless PS&M is purchased.
New licenses for CSE HTML Validator Enterprise do include one year of PS&M.
Priority support and maintenance (PS&M) for one and two year periods are now available! This includes priority support for technical support questions as well as guaranteed free major upgrades during the priority support and maintenance period. This includes:
To buy PS&M, simply go to the upgrade page and enter your email address to see what upgrade options are available for your license.
If buying new licenses or upgrading, then PS&M can be purchased at order time. For example, PS&M can be purchased when upgrading to the latest version or when upgrading editions (moving from the standard to the professional edition).
If already licensed for the current version (pro edition), then priority support and maintenance (PS&M) can be added for $49 for the first year and $69 for the second year without an additional version upgrade charge.
If you need support, then please contact us. If you have purchased priority support, then please be sure to let us know so that your request receives priority.