I get a Can't Open Page error message

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Gold Acres
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I get a Can't Open Page error message

Post by Gold Acres » Thu Sep 28, 2017 10:19 pm

When I try to open my index page from my computer I get an error message saying it can't be opened due to a fault.

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But if I switch to the browser, I can open it from the web with no difficutly, validate it, alter it and save it again to my computer. But then can't open it again when I reopen the Validator.

I am running SE HTML Validator Professional v17.04
Editor v17.0402 (Pro); Engine DLL v17.0402 (Pro)


Thanks,
Merlene Guldager

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Albert Wiersch
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Re: I get a Can't Open Page error message

Post by Albert Wiersch » Thu Sep 28, 2017 10:52 pm

Hello Merlene,

This message is displayed when there is an encoding problem. For example, the document may say that it's UTF-8 encoded but there are bad characters or bytes in the file that make it an invalid UTF-8 file.

Can you send the file to me via email attachment (to support at htmlvalidator dot com)? If so then I will take a closer look.
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Albert Wiersch

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