TopStyle 5 freezes on restricted Win 7 account

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FataL
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TopStyle 5 freezes on restricted Win 7 account

Post by FataL » Thu Nov 29, 2012 5:37 pm

If any HTML preview panel is visible TopStyle 5 freezes (stop responding forever). This is on restricted Windows 7 user account (at work), if I have admin rights (at home) everything works fine.

I experienced this previously with beta builds which I had to install in a hacky way using Inno Setup Unpacker and then just copying files. But this time I asked admin to install final release of TopStyle 5 for me and got in the same trouble.

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Re: TopStyle 5 freezes on restricted Win 7 account

Post by TopStyle Support » Fri Nov 30, 2012 1:15 am

What web browser is running in the internal preview? Internet Explorer? If yes, have you tried switching to Chromium? Does this make any difference?

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FataL
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Re: TopStyle 5 freezes on restricted Win 7 account

Post by FataL » Fri Nov 30, 2012 10:25 am

It froze on the first run with all default panels visible and couple source files loaded (from previous runs). I will try to investigate further regarding what engine is used for preview panel.

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FataL
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Re: TopStyle 5 freezes on restricted Win 7 account

Post by FataL » Fri Nov 30, 2012 2:30 pm

Ok, it freezes on WebKit Safari engine. IE and Chrome works.
Probably new installation of TopStyle 5 just inherited these settings from previous beta build in which it was set to WebKit, but Output/Preview panel was hidden.

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Re: TopStyle 5 freezes on restricted Win 7 account

Post by TopStyle Support » Sat Dec 01, 2012 2:22 am

FataL wrote:Probably new installation of TopStyle 5 just inherited these settings from previous beta build
Please follow these steps:
1. un-install TopStyle 5.
2. download the latest version from our website
3. re-install TopStyle 5.

This will un-install the settings from the beta period, and start with fresh settings.

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