Program freeze when menu swings out

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petapico
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Program freeze when menu swings out

Post by petapico » Sat Jan 12, 2013 6:27 am

Hello everybody,

I often have a program freeze in TopStyle (5.0.0.87) which can be reproduced in this way:
  1. Start TypoStyle5 (in a maximized window)
  2. Click New HTML Document > XHTML 1.0 Strict
  3. Add new linie behind <title></title>
  4. Insert internal style via palette "CSS"
  5. Mark internal style
  6. Click in palette on "Head"
  7. Click on Menu "File"
  8. Hover mouse cursor over menu bar
--> Program freezes when menu swings out.

Remarkable: When clicking on the task bar and switch back to TopStyle, the menu swings out when mouse hover over the menu bar. But after a few seconds there is a re-freeze. The freeze only affects TopStyle and not windows or other applications (e.g. Outlook). The bug also occurs when TopStyle is the only active application.

My OS details:
  • Windows 7 Ultimate (32-bit) SP1 German
  • Build 6.1.7601
  • IE Version 9.0.8112.16421
  • 4 Gib RAM
The freezes worries me, so any suggestions are welcome!

Best regards
Petapico.

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TopStyle Support
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Re: Program freeze when menu swings out

Post by TopStyle Support » Sun Jan 13, 2013 3:48 am

What web browser is running inside the TopStyle Output/Preview panel? I'm guessing Internet Explorer because it is notorious for this behavior. Have you tried Google Chrome? Preview > Use Google Chrome as the internal browser

petapico
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Re: Program freeze when menu swings out

Post by petapico » Sun Jan 13, 2013 2:01 pm

Hello Support Team,

thanks for your quick response!

Unfortunately the internal browser already is Google Chrome.

Do You have another hint for me?

Best regards
Petapico.

petapico
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Re: Program freeze when menu swings out

Post by petapico » Fri Jan 25, 2013 3:32 pm

I tried the new version (5.0.0.90), but with no positive result. Switching the internal browser to Chrome as recommended will not effect the freeze.

Maybe it's because of Windows 7; with Windows XP (SP3) that bug does not occur. No idea why.

So I keep using TopStyle 4. It's a pity.

Best regards
Petapico.

JoeB
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Re: Program freeze when menu swings out

Post by JoeB » Mon Feb 04, 2013 4:17 pm

Im also getting this and keep losing my work. Win7, chrome browser. Not impressed !

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Re: Program freeze when menu swings out

Post by TopStyle Support » Tue Feb 05, 2013 3:11 am

Task switching (Alt-Tab) to another app and then back to TopStyle seems to unlock this problem -- can you confirm this?

petapico
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Re: Program freeze when menu swings out

Post by petapico » Mon Feb 18, 2013 8:33 am

Task switching (Alt-Tab) to another app and then back to TopStyle seems to unlock this problem -- can you confirm this?
I can confirm this for TopStyle 5.0.0.93 with Windows 7 as described in my first post.
But: This only works for a little while, then the freeze returns.

Best regards
Petapico.

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