Topstyle5 FTP Explorer blank

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barryn
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Topstyle5 FTP Explorer blank

Post by barryn » Thu Jan 31, 2013 10:55 pm

I've set up a site locally and added the SFTP for the remote site, a mirror of the local files. I'd like to be able to edit the remote files and upload them directly, but I get a blank pane with no files in the FTP explorer. Topstyle tells me that it uploaded the test file I created, but it didn't, it's not on the server. How can I find out how to troubleshoot this and edit external site files?

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Re: Topstyle5 FTP Explorer blank

Post by TopStyle Support » Fri Feb 01, 2013 1:09 am

At the bottom of the FTP Explorer is a drop-down for filter. By default it is set to "All Web Files" -- have you tried to change this to "All Files"?

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Re: Topstyle5 FTP Explorer blank

Post by barryn » Fri Feb 01, 2013 1:16 am

Yes, no change no matter what is selected. Same behavior using desktop and laptop computers.

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Re: Topstyle5 FTP Explorer blank

Post by TopStyle Support » Fri Feb 01, 2013 6:38 am

What do you see when you connect to FileZilla (with the same settings)?

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Re: Topstyle5 FTP Explorer blank

Post by barryn » Fri Feb 01, 2013 2:13 pm

I get the directory structure and files like I expect. Filezilla is how I checked that there were no new files uploaded to the site. (And it was the settings from Filezilla that I used to fill in the setting for TopStyle.)

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Re: Topstyle5 FTP Explorer blank

Post by TopStyle Support » Mon Feb 04, 2013 1:06 am

can you contact me off-list, please?

support AT topstyle4 DOT com

Thanks!

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Re: Topstyle5 FTP Explorer blank

Post by crashT » Wed Feb 06, 2013 2:24 am

Hi, unfortunately I have exactly the same problem. Marco VG

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Re: Topstyle5 FTP Explorer blank

Post by TopStyle Support » Thu Feb 07, 2013 12:27 am

Version 5.0.0.93 is supposed to fix this problem. Can you please download version 5.0.0.93 and confirm the fix? Thanks!

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