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Upgrading from topstyle 3.x to 4. Need reg code resent

Posted: Wed Apr 21, 2010 6:31 am
by benw
Hi,

I have a registered version of topstyle v3.12. I want to upgrade to v4 and install on a new PC. I no longer have the registration key. (purchased over two years ago) I see on on topstyler 4 purchase page that
Existing (TopStyle 3.x) customers are entitled to a $29.95 upgrade
.

My question is: I want to take the upgrade option. How and where in the purchase process do I prove that I have a previously registered version. If I need it how can I get conformation from Newsgater of the v3.12 purchase?

Because as Newsgater has closed it's forum and Newsgater's topstyle 3.x replacement request form link http://newsgator.mykbpro.com/Article_C225F.aspx forwards to the topstyle4 homepage I'm stumped.

I understand from other posts http://www.htmlvalidator.com/CSEForum/v ... f=15&t=886 that Topstyle is no longer a Newsgator product and is under 'new management' so I understand why this isn't straightforward. I just need to know the process for working around it.

Many thanks.

Re: Upgrading from topstyle 3.x to 4. Need reg code resent

Posted: Wed Apr 21, 2010 8:13 am
by benw
As is always the way I found the reg code right after I posted this. So not necessary for me but might be for others in the same position.

Re: Upgrading from topstyle 3.x to 4. Need reg code resent

Posted: Wed Apr 21, 2010 8:46 am
by TopStyle Support
Go ahead and order yourself the upgrade. Our system will validate whether or not you're entitled to the upgrade. If you're entitled, your license key is generated and then sent to you automatically. If our system doesn't recognize your e-mail address, a human will contact you via e-mail.