Buying Problems, FastSpring Checkout is Sh*t

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jasongodev
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Posts: 1
Joined: Tue Aug 10, 2021 11:13 pm

Buying Problems, FastSpring Checkout is Sh*t

Post by jasongodev »

I'm trying to order but your fast spring checkout form is having errors. It declined all my cards and despite having the right amount of funds, it does not let me use any other cards anymore.

You should have used Stripe or Authorize.net or 2Checkout.

I'm a payment integration specialist. Fast Spring is really not good for business. You will lose customers.

I just need this validator so much that I'm willing to spend time to re-order. If this is another customer, you lose them right on the spot.

Solve this asap.
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Albert Wiersch
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Posts: 3785
Joined: Sat Dec 11, 2004 9:23 am
Location: Near Dallas, TX

Re: Buying Problems, FastSpring Checkout is Sh*t

Post by Albert Wiersch »

Hello,

I'm very sorry for the trouble. We use several order processors, including 2Checkout, and they all have various issues. Unfortunately fraud is too common these days and sometimes anti-fraud systems will reject legitimate orders. Other times the customer's credit card (or other payment method) will think a purchase is fraudulent and reject/decline it. It's really an unfortunately situation.

I did get your email and have sent you an alternate way to buy a license, and I've also asked FastSpring about the problems you ran into.

Finally, please note that there are alternate buy links on our main order page, in case the primary buy link does not work for some reason.
Albert Wiersch, CSS HTML Validator Developer • Download CSS HTML Validator FREE Trial